Book or change an appointment
Last Updated: Wednesday, 14 August 2024How to book appointments
Appointments with a GP can be booked online using the patches online form (see link above), over the telephone from 8am each morning or by visiting the practice in person and speaking with our receptionists.
When you get in touch, we shall ask what you need help with.
We will use the information that you give us to choose the most suitable doctor, nurse or health professional to help you.
- See details of future bank holiday closures and training closures (one Wednesday or Thursday each month)
Your Appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at the surgery
- Online consultation (PATCHS)
Appointments by phone, by text or Online consultation (PATCHS) can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- phone us on 0151 733 5703, Monday to Friday from 8am to 6:30pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there is a specific doctor, nurse or other health professional you would prefer to respond (although this cannot be guaranteed)
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by text or Online consultation (PATCHS)
- if you need an interpreter
- if you have any other access or communication needs